Customer Service Representative

Ebloc 3, Padriga Street, Cebu IT Park, Lahug
Full-time | Shifting schedule aligned with U.S. clients
Strategic Office Support, Inc. is hiring Healthcare Support Associates to provide administrative and customer support to U.S.-based healthcare organizations. This role is ideal for BPO professionals looking to build a long-term career in the healthcare industry.
What You'll Do
Support U.S. healthcare clients through calls, emails, or chat
Process healthcare-related data accurately and efficiently
Follow client workflows and quality standards
Work closely with a collaborative onsite team
What We're Looking For
Strong English communication skills
1–5 years of BPO experience (healthcare is a plus)
Willing to work night shifts and shifting schedules
Detail-oriented, adaptable, and eager to learn
What We Offer
Competitive pay with incentives and 13th-month pay
Paid training and HMO coverage
Night differential and overtime pay