Customer Service Representative

Company Description
Strategic Office Support or SOS is a Business Process Outsourcing (BPO) company located in Ebloc 3, IT Park, Lahug, Cebu City that specializes in providing comprehensive support services to our clients in the US healthcare industry. We work with a diverse range of healthcare clients, ensuring they receive the best administrative and operational support to focus on patient care.
Role Description
This is a full-time, on-site role for a Healthcare Associate located in Cebu. Responsibilities include supporting healthcare operations, providing excellent customer service, assisting patients with inquiries, maintaining accurate records, and coordinating with medical staff. The role also involves administrative tasks and ensuring compliance with healthcare policies and standards.
Qualifications
At least 1-year BPO experience
Great English communication skills
College Graduate/Senior High School Graduate
Strong computer and multitasking skills
Will...