Customer Service Representative

Position:
Customer Service Representative

Location:
Remote (Work from Home)

Schedule:
Monday to Friday – U.S. business hours (following U.S. calendar)

Equipment Provided:
Company computer

About the Role:

We are looking for a proactive and reliable
Customer Service Representative
to support a U.S.-based company that offers residential and commercial services such as
gardening, landscaping, and snow removal
. The selected candidate will handle communications with both customers and vendors, ensuring smooth coordination of services and exceptional client satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone and email.
• Communicate with vendors to schedule and confirm service appointments.
• Provide updates, resolve issues, and ensure timely follow-up on requests.
• Maintain accurate records of interactions and service details.
• Work independently while meeti...