Customer Service Representative

We are
GovAssist

A specialized travel consultancy organization dedicated to facilitating travel worldwide. We take pride in our skilled and knowledgeable team, which excels in all aspects of visa processing and other travel documentation services. We are happy to inform you that our team is actively seeking resourceful and enthusiastic L1 Customer Service Agents to collaborate with as a part of our global consulting program.

Join our remote support team and use your two-plus years of multichannel experience to deliver service that shines.

Pay & Perks

• Competitive pay starting at USD 6 per hour.
• Fully remote with scheduled breaks
• Paid training.
• Growth pathways to senior support or lead roles.

What You'll Do

• Handle high‑volume inquiries of ticketed emails and live‑chat sessions, and outbound calls with empathy and speed.
• Own first‑contact resolution: diagnose issues, provide step‑by‑step g...