Job Description
Bilingual Customer Service Representative (CSR) – Remote | Empathetic Support for U.S. Clients
Compensation:
USD per month
Location:
Fully Remote (LATAM-based) | 40 hours per week
Role Summary & Mission
Higher Options is seeking a warm, detail-oriented Bilingual Customer Service Representative to support U.S.-based clients across phone, email, and chat. If you're someone who takes pride in delivering accurate, empathetic service, loves organizing information, and enjoys being part of a collaborative team, this role was made for you.
In this position, you'll help customers understand services, resolve inquiries, and ensure every interaction is well-documented and followed through with care. You'll also identify cross-sell opportunities, contribute to team process improvements, and maintain up-to-date records using CRM tools. Your success will be measured by customer satisfaction, task accuracy, and your ability to maintain structured yet compa...
Apply for this Job
Submit your application for the Customer Service Representative position at Higher Options.
Apply Now Save for Later