Customer Service Representative

Seasonal work: From November 5 to January 10

Schedule: 8AM to 5PM CST. Monday-Friday. o Saturdays during peak starting with the Saturday after Thanksgiving Holiday and the following 4 to 5 up to Christmas 8AM to 4:30PM CST.

Job description:

• Responsible for ensuring the confidentiality and full complete safeguarding the company's trade secrets and any of our business client's customer lists and related records.
• Answering phone calls in a timely, efficient and knowledgeable manner.
• Verifying customer information.

Responsabilities:

• Maintaining accurate records of customer interactions and transactions.
• Listens to the customer's needs and presents solutions.
• Determines customer needs by asking appropriate questions to verify action desired by customer, and then applies knowledge of company policy and procedure to determine action to be taken.
• Follows through to completion, collabo...