Customer Service Representative

Ethero Strategic Staffing

Full-time Coventry, England Information and Record Clerks

Posted:

January 20, 2026

Location:

Coventry, England, United Kingdom

Job Description

Description
Customer Service Representative Required:

Location: Coventry - CV5

Temporary

Key role and responsibilities for our clients Customer Service Representative:
Prioritise and process all customers' orders in line with Customer Service KPI

Logging consumer complaints onto the technical complaint database.

Investigating and obtaining batch information, date of production, line produced, and shift team, then logging this information onto the complaints database.

Processing dispatches for ACST.

Processing dispatches for Brakes.

Accessing ZPS4 reports for shortages.

Processing customer sample requests and arranging deliveries with City Sprint.
Minimum requirements for the Customer Service Representative:
Using SAP and/or EDI ordering. Preferably in a manufacturing environment.

Warehouse and monitoring s...

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Job Overview

Job Type: Full-time

Location: Coventry, United Kingdom

Posted: January 20, 2026

Deadline: March 01, 2026