Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.


If you have experience in the following areas, you should Apply Today!


+ Insurance verification

+ Prior Authorization

+ Billing experience - Medicare, Medicaid, or Managed Care

+ Medical Office

+ Healthcare background

+ CPAP and Oxygen experience



Customer Service Representative Duties:


+ Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.

+ Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.

+ Work closely with doctors, nurses, and other referral sources to ensure excell...