Customer Service Representative

Schedule: Sunday to Thursday | 12:00 PM – 9:00 PM

Job Type: Full-time

About the Role

We are looking for a reliable and professional Customer Service Representative to join our team. This role focuses on client communication, scheduling, and administrative support in a structured office environment.

Responsibilities

• Answer and return calls professionally and courteously
• Schedule and confirm appointments
• Follow up with clients and messages
• Manage communication via phone and email
• Maintain organized records and daily administrative tasks
• Support the operations team as needed

Requirements

• Native or near‑native English proficiency (at least C1 level)
• 1+ year of customer service experience
• Organized and detail‑oriented
• Basic computer skills (Google Workspace, Microsoft Office)
• Professional and reliabl...