Customer Service Representative - Daytime

Customer Service Representative – Daytime
Location: Calgary, AB — Quarry Park
Schedule: Full-time, 8:00 AM – 4:30 PM, Monday to Friday
Work Model: On-site / Hybrid (3–5 days per week in office)

Are you a people-person who thrives in a fast-paced environment? We’re looking for a Customer Service Representative to join our team and support our Water Meter Exchange program. You’ll be the first point of contact for customers, helping book, confirm, and reschedule appointments while keeping our technicians on schedule.
What You’ll Do:

• Handle high-volume inbound calls with professionalism and care
• Make outbound calls to schedule and confirm appointments
• Keep customer and appointment records accurate and up-to-date
• Respond to voicemail and email inquiries promptly
• Follow scripts a...