Customer Service Representative

• Timely release and manage P2P advertising.
• Review and approve P2P orders based on internal SOP.
• Ensure smooth and accurate completion of P2P transactions between buyers and sellers.

Settlement and exchange

• Responsible for timely and accurate exchange of fiat currency to USDT.
• Monitor exchange rates to ensure transactions comply with internal control requirements.
• Maintain accurate records of settlement transactions for audit and reporting purposes.

Order review and compliance

• Review and approve recharge and withdrawal applications according to the SOP process.
• Identify and report any suspicious or unusual transactions.
• Ensure that all transactions comply with company policies and relevant regulations.

Account and fund management

• Monitor account balance and transaction flow changes daily.
• Ensure reasonable alloc...