Customer Service Representative

A local uniform and law enforcement equipment provider servicing government and private industries is seeking a Bi-lingual Customer Service Representative.

Reporting to the Operations Manager, the ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer service role; multitasking and strong critical thinking skills are essential.

Providing general sales and administrative support and performing a wide variety of tasks.

• Provide outstanding customer service via phone and email – identifying customer needs, place accurate orders, provide order status, handle basic invoice requests and credit/returns.
• Assess customer needs and provide requested information to customer in an effective verbal and written format
• Provide all available products and pricing to the customer so they can make an informed purchasing decision. Recommend products to exc...