Customer Service Representative

Active - Regular full-time
Elk Grove Village, IL, US

Salary Range: $19.00 To $20.00 Hourly







MC Machinery Systems, Inc.


DESCRIPTION:

The Customer Service Representative will support by providing helpful product information to clients and answer customer’s inquiries in a timely and courteous manner.



ESSENTIAL RESPONSIBILITIES:

+ Assists customers by phone for orders on consumable parts.

+ Fill out invoice forms, determines charges for parts requested, collects deposits, prepares change of address records and issues discontinuance orders.

+ Solicits sale of new or additional services.

+ Inform customer of unit prices, shipping date, anticipated delays and any additional information needed by customer.

+ Enters data into computer to determine total cost for customer.

+ Checks inventory control and notifies Logis...