Customer Service Representative

Description
We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys balancing customer support, order accuracy, and coordination with internal teams in a fast-moving environment. The person in this role will help ensure orders, shipping details, and account documentation are handled efficiently while providing timely updates to customers.


Responsibilities:

• Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system.

• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner.

• Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness.

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