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Customer Service Representative France & Export

MicroVention
Full-time France, France Information and Record Clerks
Posted:
February 24, 2026
Location:
France, France, France

Job Description

Assist in managing the customer service function to ensure outstanding customer service levels. Job duties:
  • Effectively process Export customer orders using the Customer Service module of MicroVention ERP. 
  • Maintain customer account records and order history files. 
  • Assist with managing consignment agreements and tender agreements, if applicable. 
  • Monitor and verify consignment and boot stock. 
  • Monitor inventory to fulfill customer orders and backorders. 
  • Manage customer complaints and RGAs in collaboration with US CS and QA departments. 
  • Manage product returns in collaboration with European warehouse. 
  • Provide assistance to customers, sales personnel, distributors and other outside entities regarding product availability, distribution of sales collateral, etc., as applicable. 
  • Monitor inquiries from customers, sales personnel, distributors (as applicable) and distribute the inquiry to the appropriate person for disposi...

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    Job Overview

    Job Type: Full-time
    Location: France, France
    Posted: February 24, 2026
    Deadline: April 05, 2026