Customer Service Representative (French & English)

Binance
Full-time Desde casa, Desde casa Other-General
Posted:
March 03, 2026
Location:
Desde casa, Desde casa, Mexico

Job Description

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is via a ticketing system and live chat that includes, but not limited to: customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in French & English, applicants need to speak both languages. However, this role will also cater for cross-support across other language lines.
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Job Overview

Job Type: Full-time
Location: Desde casa, Mexico
Posted: March 03, 2026
Deadline: April 12, 2026