Customer Service Representative - (FT)

Prometric
Full-time Toronto, ON Other-General
Posted:
March 01, 2026
Location:
Toronto, ON, Canada

Job Description

Prometric ( ) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

CUSTOMER SERVICE REPRESENTATIVE

Paragon Testing Enterprises, a Prometric Company

Full-time

Toronto, ON

POSITION SUMMARY

The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials.

WORK SCHEDULE

The candidate will be required to work five 8-hour shifts between Monday and Sunday, between 8:30am – 5:00pm EST.

RESPONSIBILITIES

The responsibilities include, but are not limited, to:

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Job Overview

Job Type: Full-time
Location: Toronto, Canada
Posted: March 01, 2026
Deadline: April 10, 2026