Customer Service Representative (gn) - Location: Milan/Italy - Temporary

DKV Mobility

Full-time Milan, Lombardy Information and Record Clerks

Posted:

June 08, 2026

Location:

Milan, Lombardy, Italy

Job Description

What you can expect
Managing all correspondence with our customers by telephone and e-mail with high quality assistance level
Processing requests and complaints from customers (for example manage card blocking, pin generation, shipment tracking, limit exceeding)
Maintaining the quality of customer information in a CRM
 What makes you stand out Bachelor's degree
Previous customer service experience in a commercial service company (at least 2 years)
Familiar with payment monitoring and cash collection
Familiar with MS office 
Excellent communicative skills
Strong customer orientation
Proactivity and high attention to details
Good team player
Good knowledge of the English language (B2 level)
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants wi...
                

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Job Overview

Job Type: Full-time

Location: Milan, Italy

Posted: June 08, 2026

Deadline: July 18, 2026