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Customer Service Representative

IDT Corporation
Full-time Guatemala City, Guatemala Information and Record Clerks
Posted:
June 15, 2026
Location:
Guatemala City, Guatemala, Guatemala

Job Description

Customer Service Representative

We are looking for enthusiastic individuals to join our team as Brand Ambassadors. In this role, you will be the voice of our customers, providing top-tier support for IDT products and services.


Key Responsibilities:


  • Customer Support: Manage accounts to provide information, clarify details, and ensure records are accurately updated.




  • Problem Solving: Identify the root cause of issues and execute effective resolutions for customer complaints.




  • Advocacy: Act as the voice of the customer, providing feedback to management to help improve our services.



    • Requirements:

  • High School Diploma.
    English proficiency at 85% or higher.

  • Previous customer service experience is preferred/desired.

  • Strong computer aptitude, documentation skills, and multi...

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    Job Overview

    Job Type: Full-time
    Location: Guatemala City, Guatemala
    Posted: June 15, 2026
    Deadline: July 25, 2026