Customer Service Representative

**Candidate MUST to be available to work days, nights and weekends**
**Punctuality, reliability, and a pleasant personality is a MUST**

SUMMARY
Under the direction of the Member Services Director, Representatives must greet and welcome all members and visitors of the Armed Services YMCA in a highly professional manner; sell memberships; register members for programs; answer phones and develop relationships that will ensure member retention and satisfaction; respond to members questions and concerns; complete a variety of transactions to maintain member database records; must uphold and promote the ASYMCA’s mission by demonstrating the core values of caring, honesty and respect.

Main Responsibilities

+ Implement all business policies and procedures; monitor check-ins and control access.

+ Greet all members; do what’s needed to make the customers’ experience pleasant.

+ Process membership sales and registration and trou...