Customer Service Representative – Healthcare Insurance

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Qualifications:

• Ability to prioritize and work independently
• Ability to work effectively in a team environment
• Detail-oriented with the ability to follow up on tasks
• Work effectively under pressure and maintain a positive attitude
• Capable of multitasking and managing time efficiently

Job Role:

1. Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.

2. Providing claims status.

3. Reviewing basic patient bills for accuracy and completeness and obtaining any missing information.

4. Researching and appealing basic denied claims.

5. Answering all patient or insurance telephone inquiries about assigned accounts.

Job Type: Full-time

Benefits:

• Paid training
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