Customer Service Representative in Barcelona (German Speaker)
Blu SelectionJob Description
You are dreaming about an experience abroad but difficult to know how: backpacking is an option but financially a bit tricky? Barcelona is known for it's international experience local vibe and our client is providing you this.
Your responsibilities and impact as a Customer Experience Specialist will be:
Supporting clients’ activities by being the very first point of contact for their customers:
Answering incoming queries from customers and ensuring contractual SLA is maintained
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings
Skills, qualifictaions and interests you need to succeed in this role:
A native level of German and an advanced level of English
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