Customer Service Representative

Merck
Full-time Irving, TX other-general
Posted:
June 13, 2026
Location:
Irving, TX, United States

Job Description

**Job Description**

For over 130 years, we have pioneered groundbreaking science. Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with our customers every step of the way.

Our singular focus is to empower those who care for animals, helping them manage their vital responsibility with confidence. Because when it comes to animal health, **no one sees it like we do.**

**JOB SUMMARY:**

+ This position delivers high-quality customer service to both external and internal customers in a hybrid work environment. The role supports data management, process improvement initiatives, cross-functional collaboration, and customer training activities. The CSR Associate II interacts with multiple departments, external vendors, and system partners to ensure operational efficiency and customer satisfaction.

**DUTIES AND ...

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Job Overview

Job Type: Full-time
Location: Irving, United States
Posted: June 13, 2026
Deadline: June 18, 2026