Customer Service Representative

Role Description
This is a full-time, on-site role for a Customer Service Representative based in Islamabad. The role involves addressing customer inquiries, resolving service-related issues, and ensuring excellent customer experiences at all times. The representative will handle customer support tasks, maintain customer satisfaction, and contribute to enhancing customer relationships through effective communication and personalized problem-solving.
Qualifications
Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
Understanding of Customer Experience and strategies to improve it
Strong communication and interpersonal skills
Problem-solving abilities with a customer-centric approach
Ability to work effectively in a fast-paced, on-site environment
Previous experience in customer service roles and familiarity with common CRM tools is a plus
Bachelor's degree or equivalent relevant experience
Fluency in English and Urdu is ad...