Customer Service Representative

Base Salary:
$750 USD Monthly

Benefits

• Work station & tool allowance

• 30 days of annual paid time off

• Performance-based bonus

Responsibilities

• Handle customer inquiries through real-time chat or scheduled channels like email.

• Resolve customer complaints and issues promptly with professionalism and accuracy

• Provide clear and helpful information about products or services

• Process customer orders, applications, refunds and service requests

• Maintain accurate records of customer interactions and transactions

• Follow up with customers to ensure resolution and satisfaction

• Escalate unresolved or complex issues to senior support or management when necessary

• Stay up to date with product knowledge, company procedures and policy changes

• Manage and update customer accounts and personal information

• Collaborate with...