Customer Service Representative

Be the Heartbeat of Customer Success at Duraco Flexible Packaging
Imagine being the go-to person who transforms a customer's challenge into a seamless solution. At Duraco Flexible Packaging, our Customer Service Representatives are more than problem-solvers—they're relationship builders, fulfillment pros, and the friendly voice that keeps our business moving forward.

What Your Day Looks Like
You'll start your morning connecting with customers, processing orders, and ensuring every detail is just right. When a shipment needs tracking or a sample needs to get out the door, you're on it—coordinating with vendors, carriers, and teammates to make sure nothing falls through the cracks. You'll keep our sample room organized, our inventory accurate, and our customers delighted. But you won't stop there. You'll spot ways to make things better—suggesting improvements, supporting team projects, and helping us eliminate waste and boost efficiency. Every day brings new challenges, a...