Customer Service Representative

Company Description

DHL Express is a global leader specializing in international shipping and courier delivery services, renowned for over 50 years of excellence. With operations in more than 220 countries and territories, our extensive network includes 120,000 dedicated employees serving over 2.5 million customers. Our success is driven by the expertise, commitment, and customer-centric approach of our people. At DHL, we take pride in delivering secure and efficient world-class services that ensure every shipment reaches its destination promptly.

Role Description

This is a full-time, on-site position for a Customer Service Representative located in WP. Kuala Lumpur. The role involves delivering exceptional customer service by addressing client inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction. Key responsibilities include handling customer interactions, providing accurate information about DHL's services, and collaborat...