Customer service representative

Company Description
ENVO BPO Services Sdn Bhd is an award-winning, ISO-certified business process outsourcing company with over a decade of experience. The company specializes in delivering exceptional contact center services, including customer support, telemarketing, lead generation, and customer surveys. ENVO BPO also provides IT outsourcing services, managing IT infrastructure and fulfilling client IT requirements. Driven by a mission to help businesses outsource non-core activities, the company focuses on delivering quality services through a team of dedicated professionals. ENVO strives to revolutionize outsourcing and become the preferred one-stop partner for clients.
Role Description
This is a full-time, on-site Customer Service Representative role for a Mandarin speaker, based in Kuala Lumpur. The primary responsibilities include offering excellent customer support, ensuring customer satisfaction, resolving inquiries, and addressing concerns empathetically and effecti...