Customer Service Representative

Job Location
KYIV GENERAL OFFICE

Job Description

Procter & Gamble has one of the largest and strongest portfolios of trusted, quality brands, including: Gillette, Pantene, Fairy, Head & Shoulders, Blend-a Med, Oral-B, Pampers, Always, Ariel, Lenor, Vizir. We are the largest consumer goods company with operations in 80 countries, hiring more than 95 000 employees worldwide.


Our Kyiv based team is looking for Customer Service Representative


Are you ready to take the new challenge?


The Job Scope:
+ Ensure proper order acquisition control.
+ Processing of the received orders in SAP (including orders change based on inputs from the internal teams).
+ Ensure orders validation and proper truck sizing as per customer contract/alignment and according to Trade Terms conditions (request additional orders from the customer if needed).
+ Manage price discrepancies in customer’s orders (investigation, proper communication,...