Customer Service Representative

Role Overview
You will work as a PR . You will contact students and parents, share MDCAT program details, build trust, and support admissions through clear communication. You will represent the brand in every interaction.
Key Responsibilities
• Call students and parents to introduce MDCAT preparation programs.
• Share clear details on courses, schedules, fees, and learning support.
• Handle questions with confidence and patience.
• Build positive relationships with students and parents.
• Meet daily calling and follow up targets.
• Record call outcomes and maintain accurate notes.
• Coordinate with admissions and academic teams when needed.
• Guide and motivate students to take informed decisions.
• Maintain a quiet and professional work setup.
• Work through assigned systems and tools.
Requirements
• Bachelor's degree preferred. Psychology or related field is a plus.
• Strong communication and interpersonal skills.
• Basic understanding ...