Customer Service Representative

Hiring: Customer Service Representative (Banking – Inbound | No Sales)
Location: Lahore
Industry: Banking / Financial Services
Salary Range: PKR 40,000 – 45,000 (Based on Qualification & Interview Performance)
Job Overview:
We are currently hiring Customer Service Representatives for a banking-related inbound campaign. This is a strictly non-sales role, focused on assisting customers, resolving their queries, and delivering an excellent service experience.
Key Responsibilities:
Handle inbound customer calls in a professional manner
Respond to banking-related queries and complaints efficiently
Provide accurate information regarding accounts, transactions, and services
Maintain proper documentation of calls and customer interactions
Ensure customer satisfaction while adhering to compliance standards
Eligibility Criteria:
Qualification: B.Com, BBA, BS Banking & Finance, or related field
Fresh graduates are encouraged to apply
Strong verbal comm...