Customer Service Representative

Company Description
ZAFF Institute is dedicated to providing professional training through a range of courses designed to enhance the skills of professionals and students. Our offerings focus on equipping individuals with the knowledge and expertise needed to excel in the field of Information Technology. At ZAFF Institute, we are committed to empowering learners to achieve their career goals by providing quality education and practical training in specialized areas.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Lahore. The Customer Service Representative will assist clients by addressing inquiries, providing accurate and prompt information, resolving complaints, and ensuring customer satisfaction. Responsibilities include ensuring a positive customer experience, accurately documenting interactions, and working collaboratively with team members to improve service processes and outcomes.
Qualifications
Strong understandi...