Customer Service Representative

GROW® Group
Full-time london, england Management & Operations
Posted:
June 12, 2026
Location:
london, england, United-Kingdom

Job Description

About Us

We are a leading organisation in the UK medical cannabis sector, producing educational content, patient stories, and industry insights to raise awareness, reduce stigma, and support access to prescription cannabis. Our work spans podcasts, video interviews, educational series, and social media campaigns aimed at patients, clinicians, the general public and professionals.

Role Overview

As the Customer Service Representative you will support the supply of medical products to customers and pharmacies. The role involves handling enquiries, processing orders, and ensuring accurate and compliant communication. A strong understanding of regulatory standards such as GMP and product traceability is essential. The position requires close collaboration with departments including Production, Quality Assurance, and Logistics. Maintaining accurate records and supporting audit requirements is a key responsibility. The role may also involve managing product c...

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Job Overview

Job Type: Full-time
Location: london, United-Kingdom
Posted: June 12, 2026
Deadline: July 22, 2026