Customer Service Representative

Are you a highly organized individual with good English and a desire to grow? Have you worked in customer service or spoken with American clients before? If so, Snapscale wants to meet you

We're hiring motivated individuals in Davao City for an in-office opportunity with paid training to become a Healthcare Virtual Assistant (HVA) — no healthcare background required

What We're Looking For:

• Good English communication skills
• Some experience speaking with Americans (customer service, sales, BPO, etc.)
• Strong organizational skills
• A desire to grow, learn, and level up your career

What You'll Learn in Our Paid Training:

• How to use EMR (Electronic Medical Records) systems
• How to verify insurance benefits
• How to triage incoming calls and route them properly
• How to answer patient calls professionally
• Proper documentation and appointment scheduling
• Basics of HIPAA com...