customer service representative

REMARKABLISM SERVICES CORP

Are you a skilled Customer Service Rep with a passion for delivering excellent support? Do you have exceptional English communication skills and the ability to turn every customer interaction into a great experience? If so, we want YOU on our team

Essential Responsibilities:

• Providing after-hours customer support to US merchants.
• Creating terminal file builds and gateways.
• Pulling various documents and reports.
• Assisting with follow-up calls to customers.

Qualifications:

• Has a pleasing personalityand can work well in a team.

• Has at least 2 years of experience in BPO customer service.

• Knowledge on Troubleshootingand can walkthrough series of actions to resolve issues is a plus.
• Excellent conversational English—can engage and connect with customers effortlessly.
• Proficiency in MS Excel and MS Word.
• Has the basic...