Customer Service Representative

About the role

ARAM ENTERPRISES INC' is looking for a talented and driven Customer Service Representative to join our dynamic team. In this full-time role based in Magallanes Cavite, you will be the first point of contact for our customers, providing exceptional service and support. No prior experience is required as we offer comprehensive training to set you up for success.

What you'll be doing

1. Responding to customer inquiries via phone, email, and chat in a friendly and professional manner
2. Troubleshooting customer issues and providing effective solutions
3. Maintaining accurate records and documentation of customer interactions
4. Collaborating with cross-functional teams to ensure customer satisfaction
5. Continuously learning and expanding your product and service knowledge

What we're looking for

1. Strong communication and interpersonal skills
2. Excellent problem-solving and decision-making abi...