Customer Service Representative

Company Description
GAIC Professional Services Inc. is an outsourcing and consulting services company that caters to a diverse range of industry and sector clients. As a subsidiary of EEI, GAIC serves as the internal professional services arm offering technology-driven solutions to meet client needs.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Makati. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basis.
Qualifications
Customer Service, Customer Support, and Customer Satisfaction skills
Experience in Customer Experience and working as a Customer Service Representative
Excellent written and verbal communication skills
Strong problem-solving and conflict resolution abilities
Ability to work in a fast-paced environment and manage multiple priorities
Seniorit...