Customer Service Representative

Basic Function

The customer service representative shall function as a one stop shop for all inquiries, complaints or concerns received from the customers, i.e. buyers, unit owners, clients.

Basic Duties and Major Responsibilities

1. Responsible for assisting/handling customer's inquiries, requests or complaints (IRC) either thru walk-in, phone-in or e-mail.

1.1 Understanding customers' needs

Monitors and tracks inbound IRCs and provide daily/weekly and monthly reports.

2.1 Keeping records of customer interactions, transactions, comments, and complaints.

Basic Qualifications

College graduate of any business related course

With or Without work experience as CSR

Fresh graduates are welcome to apply.

Job Type: Full-time

Pay: Php15, Php21,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• Can you start ASAP?
• College graduate...