Customer Service Representative

Company Description
Quicktime Courier has been delivering exceptional services since 2010. The company is dedicated to providing reliable, efficient, and timely courier services. Our goal is to consistently exceed customer expectations with a focus on quality and professionalism. Quicktime Courier takes pride in being a trusted partner for individuals and businesses, ensuring every delivery is handled with care.
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Makati City. The Customer Service Representative will be responsible for addressing customer inquiries, resolving concerns, and ensuring overall satisfaction. Day-to-day tasks include assisting customers with tracking shipments, providing accurate information, handling complaints professionally, and maintaining timely communication to enhance the customer experience.
Qualifications
Strong skills in Customer Service, Customer Support, and Customer Experience
Prov...