Customer Service Representative

Ecom Accelerator
Full-time Malabon, Metro Manila Other-General
Posted:
February 20, 2026
Location:
Malabon, Metro Manila, Philippines

Job Description

Hi Job Seekers

ECOM ACCELERATOR
is currently looking for an
E-Commerce Customer Service Representative.
Job Responsibilities
Handle customer inquiries professionally via chat,
e-commerce platforms (Lazada, Shopee, TikTok),
and email.

Maintain a professional and courteous tone when addressing customer concerns.

Coordinate with store handlers and internal teams to resolve client issues efficiently.

Explain onboarding processes and service expectations clearly to clients.

Keep accurate and organized records of customer interactions and concerns.

Prepare and submit
Minutes of the Meeting
(MOM)
for every transaction, call, or client meeting for documentation and reference.

How To Apply
If you're interested, you can send your resume to our email or send us a message

For walk-in applicants, you may also visit our office at
#40 Victoneta Ave., Potrero, Malabon City,
from
Monday to Saturday | 10:00...

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Job Overview

Job Type: Full-time
Location: Malabon, Philippines
Posted: February 20, 2026
Deadline: April 01, 2026