Customer Service Representative

Job description:

Requirements:

• At least 1-2 years Experience in Freight Forwarding Customer Service.
• Graduate of BS in Customs Administration, Supply Chain and Logistics, or any related field.
• Good Communication and People skills.
• Organized and can handle multi-tasking.
• Willing to work beyond office hours.

Key Responsibilities:

• Handles/Assists sales inquiries and shipments.
• Handles agent inquiries and shipments.
• Prepare to cost for Billing statements.
• Check shipping line rate for export inquiry sales and agents.
• Prepares quotation for agent/and or sales if needed.
• Daily monitoring for all ongoing shipments.
• Booking with shipping lines for nomination shipments.
• Prepares monthly Production reports for Agents' nomination and business development.
• Willing to work on-site.
• Knowledgeable in INCOTERMS.
• Can start asap with...