Customer Service Representative

Kindly noted that we are accepting applications strictly via email at
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Role Overview

Customer Service Representatives (CSRs) are responsible for handling
incoming calls, chats, and emails
, while also managing
backend operational tasks
to ensure a smooth and efficient customer experience.

This role requires strong communication skills, multitasking ability, and adaptability to a fast-paced, continuously operating environment.

Work Schedule

• 6 working days per week
• 1 rest day (Saturday or Sunday, CDT)
• Company operates 24/7
• 9-hours shift (including 1hour break)
• Schedule may vary based on operational needs

Key Responsibilities

• Provide exceptional customer service via incoming calls, chats, and emails
• Resolve customer inquiries and issues promptly and professionally
• Manage backend tasks related to:
• Order processing
• Returns
• Custom...