Customer Service Representative

Role Overview

The Customer Service Representative (CSR) within the Data Collection (DC) team plays a key role in ensuring a positive customer experience through accurate data handling, proactive support, and strong documentation practices.

This position is designed as a learning and development entry point at Lexi Solution. Successful candidates will begin their journey in Data Collection and selected BOM Production activities, building strong fundamentals that are essential for customer satisfaction.

This role is ideal for individuals who aspire to grow into future roles such as Customer Success Manager (CSM), Project Leader, Data Collection Specialist, or Customer Account Manager.

Key Responsibilities

• Perform accurate and timely data collection, review, and basic BOM-related activities in accordance with defined Data Collection (DC) procedures and standards.
• Ensure collected data meets the required completeness, accuracy, an...