Customer Service Representative

Job Description

Drive excellence in a 24/7 roadside support across Australia — delivering help when it matters most.

The Opportunity

This role sits at the frontline of customer support, handling urgent service requests and coordinating real-time dispatch to drivers and repair partners using advanced technologies. As the Customer Service Representative, this is your chance to work in a high-volume, fast-paced environment where responsiveness, accuracy, and clear communication directly impact customer experience. 

Why join us?

• Proudly Great Place to Work certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for...