Customer Service Representative

Job Summary
At IFF, we make joy through science, creativity and heart. Our sense of joy is driven not just by everything we do but why and how we do it.

We are looking for talents to join our dynamic team. As Customer Service Representative, you will work on exciting projects, collaborate cross functionally and develop skills in a dynamic and supportive environment.

You'll join a team of agile, customer-focused thinkers who collaboratively solve difficult business problems.

The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at country or regional level including sales order management of domestic, export and consignment, customer complaint coordination, operational problem solving, timely follow-up of order fulfilment with cross functional collaboration and proactive communication with customers, and implementing work process enhancement via best practice sharing in the ...