Job Description
About RidenRoll:
RidenRoll is a fast-growing transportation support platform designed to empower solo drivers and fleet companies across the U.S. We offer technology, backend support, and transparent fare systems to help drivers thrive. As we continue to expand, we're seeking dedicated professionals who are passionate about helping others succeed.
Position Overview:
We're looking for a friendly, detail-oriented Customer Service Representative to join our support team. In this role, you'll help onboard new drivers by reviewing and processing documentation, verifying compliance, and assisting with any questions they may have during the application process.
Key Responsibilities:
- Process and verify driver applications, background checks, and other required documentation.
- Ensure driver submissions are complete and meet RidenRoll's onboarding standards.
- Respond to incoming driver inquiries via phone, email, or chat in a timely and profes...
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