Customer Service Representative

Full-Time | Entry Level

Salary:
£34,200 GBP per year

Location:
Birmingham, United Kingdom

Employment Type:
Full-time, on-site

About the Opportunity

We are a global staffing and recruitment firm hiring on behalf of our client, Clarus Consulting Group, Inc., for a Customer Support Representative role based on-site in Birmingham, UK.

This is a full-time, entry-level position designed for candidates who have at least 1 year of relevant customer support or customer service experience and are seeking a stable, long-term opportunity in the United Kingdom.

In this role, you will be responsible for:

• Handling inbound customer inquiries via phone, email, and chat
• Providing clear, accurate, and professional support to customers
• Resolving issues efficiently while maintaining high service standards
• Documenting customer interactions using internal systems
• Following company policies, procedures...