Customer Service Representative

Full-Time | Entry Level
Salary: £34,200 GBP per year
Location: Birmingham, United Kingdom
Employment Type: Full-time, on-site
About the Opportunity
We are a global staffing and recruitment firm hiring on behalf of our client, Clarus Consulting Group, Inc., for a Customer Support Representative role based on-site in Birmingham, UK.
This is a full-time, entry-level position designed for candidates who have at least 1 year of relevant customer support or customer service experience and are seeking a stable, long-term opportunity in the United Kingdom.
In this role, you will be responsible for:
Handling inbound customer inquiries via phone, email, and chat
Providing clear, accurate, and professional support to customers
Resolving issues efficiently while maintaining high service standards
Documenting customer interactions using internal systems
Following company policies, procedures, and compliance guidelines
Collaborating with team members and superv...