Customer Service Representative

Description
We are looking for a Customer Service Representative to join a busy team in Metairie, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and delivers thoughtful support to customers with care and patience. The right candidate will be comfortable managing frequent incoming calls, handling documentation accurately, and balancing multiple priorities throughout the day.


Responsibilities:

• Respond to a high volume of inbound customer calls each day while maintaining accuracy, efficiency, and a courteous approach.

• Assist customers with questions, concerns, and service-related issues by providing clear information and dependable follow-up.

• Upload and organize documents in the appropriate files with close attention to detail and timeliness.

• Manage several tasks at once, shifting smoothly between phone su...