Customer Service Representative

Customer Service Representative (Remote | EST Hours Required)

We’re a fast‑growing company in the commercial kitchen equipment space, and we’re looking for a customer-obsessed, tech‑savvy Customer Service Representative to join our fully remote team.

If you love solving problems, communicating clearly, and being part of a high‑energy team — this is for you.

What You’ll Do

• Deliver outstanding customer support via phone, email, and chat
• Resolve inquiries quickly and professionally
• Escalate complex issues when needed
• Keep accurate records of customer interactions
• Collaborate to improve processes and customer experience
• Support onboarding/training of new team members
• Stay up to date on products and company policies

What We’re Looking For

• 3-4 years of customer...